WITHOUT ASSIST
- Event detected in a system
- Someone notices it
- Calls, emails, or messages
- Manual updates in multiple systems
- People repeat steps
- Not always consistent
- Hard to know if it's complete
ASSISTEXPLORE ASSIST
When something happens,
make sure the right things happen next.
Your operations already depend on people, applications, devices, rules, and decisions.
ASSIST coordinates them.
When an operational event occurs, ASSIST determines what needs to happen, involves the right systems and people, applies your policies, follows the process through completion, and records what happened.
! VEHICLE CRITICAL FAULT
Vehicle fault detectedOperational event
ASSIST- ✓ Vehicle marked unavailable Completed
- ✓ Dispatch notified Completed
- ✓ Maintenance notified Completed
- ✓ Driver informed Completed
- ✓ Replacement initiated Completed
- • Manager approval If required
Why ASSIST?
Because detecting a problem isn't the same as handling it.
Most organizations already have systems that detect events and store information. The challenge comes after the event—coordinating people, systems, decisions, approvals, and follow-up actions.
ASSIST closes that gap so nothing important falls through the cracks.
VS.
WITH ASSIST
- Event detected
- ASSIST evaluates and decides
- Right people and systems notified
- Actions executed across systems
- Approvals when required
- Policies applied consistently
- Complete record of what happened
What is ASSIST?
The coordination layer for your operations.
ASSIST sits between the systems that know something happened and the systems and people that need to do something about it.
WHAT HAPPENS
FleetOps event
Sensor event
API event
User action
Schedule
External event
Approvals · Actions · Audit
WHAT NEEDS TO RESPOND
FleetOps
Dispatch
Maintenance
People
Devices
Other systems
ASSIST provides the logic, coordination, governance, and execution between the two.
Real-world situations ASSIST helps you handle
A vehicle becomes unavailable
ASSIST evaluates the event, updates availability, notifies operations, and starts the appropriate response.
Learn more →
A dispatch cannot be completed
ASSIST identifies the exception, applies rules, involves a dispatcher when needed, and coordinates the resulting actions.
Learn more →
Maintenance becomes due
ASSIST determines urgency and impact, coordinates maintenance and vehicle availability, and escalates when required.
Learn more →Not another application.
The layer that connects them.
ASSIST doesn't replace your systems. It orchestrates what happens between them—so your people can focus on what matters most.
FleetOps
Maintenance
Dispatch
ERP / CRM
People & Teams
APIs & Services
Built for governed operational workflows
✓
Applying policies and approvals
Ensure the right decisions are made the right way.
✓
Coordinating across systems
Take action in the right systems, in the right order.
✓
Maintaining full visibility and audit
Track every step and outcome for compliance and insight.
See ASSIST in action
Deterministic Safety Bounds & Human-in-the-Loop Override
ASSIST automation enforces strict policy guardrails and authorization boundaries so automated workflows always execute safely and predictably.
Bounded Execution Envelopes
Mathematical safety envelopes prevent cascading automated decisions and runaway trigger loops.
Dual-Authorization Sign-Off
Require supervisor confirmation and cryptographic authentication before executing high-consequence actions.
Instant Human Override
Real-time manual killswitches, pause controls, and fallback policies give operators absolute command authority.
Ready to turn events into the right actions?
Explore how ASSIST can help your organization respond faster, coordinate across systems, and stay in control.